WOO X Responds to User Withdrawal Anomalies: Team Working to Resolve Related Issues As Soon As Possible
2026.09.06 23:10:40
WOO X issued a statement addressing user withdrawal anomalies, noting that it has noticed reports of delayed withdrawal processing and is reviewing relevant individual cases and system statuses. Some withdrawal requests may still be under review or on-chain processing, and the team is working to resolve the issues as quickly as possible. Users facing withdrawal delays can submit their UID, withdrawal order number, application time, asset and network details, and status screenshots via official customer service channels. The platform reminds users not to trust unsolicited direct messages, and to refrain from sharing passwords, mnemonics, private keys, or verification codes. WOO X also stated that it reserves the right to take legal action against acts of fabricating, distorting, or maliciously spreading false information that harms users or the platform’s reputation, and reminds users to only rely on information from official announcements and customer service channels. Earlier reports: On-chain detective ZachXBT issued a community alert saying that over the past three days, multiple verified WOO X users have reported their withdrawals are stuck in "pending" or "processing" status.
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