ServiceNow Earnings Miss Expectations, Slowing Order Growth Drags Stock Price Down More Than 20%
46 minutes ago
ServiceNow (NOW) released its third-quarter financial results after US Eastern Time market close on October 28. The company’s revenue rose 20.5% year-over-year to $4.106 billion, slightly exceeding market expectations of $4.09 billion; adjusted earnings per share stood at $1, missing the forecast of $1.02. Despite the firm raising its full-year subscription revenue and free cash flow margin guidance, its stock plunged sharply in after-hours trading. The market is concerned about slowing future order growth: the company projects its fourth-quarter current remaining performance obligations (cRPO, contract revenue expected to be recognized over the next 12 months) will grow 18.5% at constant exchange rates, down from Q3’s 21%. The midpoint of its full-year subscription revenue guidance was only lifted by $15 million to $15.785 billion, showing limited short-term growth expectations from management. During the earnings call, analysts further pressed on when the AI business will meaningfully drive the company’s overall revenue and order growth. Management explained that factors including some Q4 renewals brought forward to Q3, a higher proportion of on-premise deployment orders, and revenue classification changes from deployment services attached to large AI projects have impacted short-term metrics. Specifically, deployment services are expected to drag Q4 subscription revenue growth by around 0.5 percentage points. According to TradingBeats monitoring, NOW contracts on Trade.xyz are currently quoted at $122.33, down roughly 20.50% in 24 hours, with trading volume of about $4.24 million and open interest nominal value of around $3.14 million in the same period.
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